Privacy Policy

Effective Date: October 7, 2026

Omega Roofing Pros ("Omega Roofing," "we," "us," or "our") respects your privacy and is committed to protecting the information you provide when you visit omegaroofingpros.com, submit a form, request an estimate, contact us, or use our services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and how your information may be shared.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

• Full name

• Phone number

• Email address

• Property or project information

• Roofing service requested

• Project details or messages

• Appointment or estimate information

• Any other information you choose to submit through our website forms

We may also automatically collect certain information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and requests

• Provide estimates and information about our roofing services

• Schedule and manage appointments

• Communicate with you about your project

• Provide customer service and support

• Send project-related updates and notifications

• Respond to questions or requests

• Improve our website, services, and customer experience

• Maintain records and comply with applicable legal requirements

3. SMS/Text Messaging

If you provide your mobile phone number and affirmatively opt in to receive text messages from Omega Roofing, we may use your phone number to send SMS messages related to your interactions with us.

Depending on your requests and relationship with Omega Roofing, these messages may include:

• Responses to inquiries

• Estimate-related communications

• Appointment confirmations and reminders

• Project updates

• Customer service communications

• Other service-related notifications

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP.

Providing consent to receive SMS messages is not a condition of purchase or of receiving our services.

Mobile Information Sharing

Mobile information will not be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell or rent your mobile phone number or SMS opt-in information to third parties for their own marketing or promotional purposes.

4. Information Sharing

We may share information when reasonably necessary to operate our business and provide services, including with:

• Service providers and contractors who help us operate our business

• Customer service and support providers

• Website, technology, CRM, communication, or scheduling providers

• Professional advisors when necessary

• Government authorities or other parties when required by law

Any sharing of information is limited to the purposes reasonably necessary to provide or support our services.

We do not sell your personal information.

Text messaging opt-in data and consent will not be shared with third parties except as specifically permitted above for support services.

5. Cookies and Website Technologies

Our website may use cookies, pixels, analytics tools, and similar technologies to understand website traffic, improve functionality, and provide a better user experience.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect the information we collect from unauthorized access, disclosure, alteration, or destruction.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

7. Data Retention

We retain information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.

8. Third-Party Websites and Services

Our website may contain links to third-party websites or services. Omega Roofing is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

10. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the ability to request access to, correction of, or deletion of certain information.

You may also opt out of SMS communications at any time by replying STOP to a message you receive from us.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact Omega Roofing Pros through our website:

Website: https://omegaroofingpros.com/

Privacy Policy: https://omegaroofingpros.com/privacy-policy

Terms of Service: https://omegaroofingpros.com/terms-of-service